FAQ
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What are our data security and privacy protection measures?A: We strictly comply with China's Personal Information Protection Law and Data Security Law, and refer to GDPR standards to take the following measures:1. Localized data storage: Core data is stored within China and meets the requirements of the Cybersecurity Law.2. Encryption and permission management: All data transmission can use encryption mode, and customer data adopts multi-level permission management to ensure that only authorized personnel can access it.3. Audit and Compliance: Accept annual data security audits from external professional organizations to ensure continuous compliance of data processing processes.Time:2026-02-05Tel:+86 13911723375 -
How does our team's experience and authority demonstrate?A: Our team's experience and authority are reflected in the following three dimensions:1. Deep experience: The core members of the team have been deeply involved in the Chinese e-commerce system for over ten years, fully participating in every major change in Chinese e-commerce. They have a profound understanding of platform rules, consumer behavior, policies, and regulations that surpasses their peers.2. Cross disciplinary expertise: Our team is a composite expert in "law+finance+operations+technology", consisting of members from the four major international accounting firms, top law firms, and top e-commerce platforms, ensuring comprehensive leadership in compliance, professionalism, and execution of our services.3. Successful case: More than 100 international brands have successfully landed in China, with 30% of customers achieving a doubling of GMV in the first year of cooperation. Our successful cases are the best authoritative proof.Time:2025-11-07Tel:+86 13911723375 -
How can our localized operations team ensure that the content is not "out of place"?A: Our operations team is composed of senior experts with an average of over 10 years of experience in Chinese e-commerce platforms. We provide "cultural translation" services to ensure that brand stories and culture are perfectly adapted to Chinese consumers. We focus on the differentiated content strategy of "planting grass" (Little Red Book) and "transformation" (Tiktok/Tmall), and use AI to forecast demand, so as to ensure that the content can accurately reach the target users and achieve efficient transformation. At the same time, we provide 24/7 public opinion monitoring to ensure the safety of our brand image.Time:2025-11-07Tel:+86 13911723375 -
How to ensure the compliance of Q12 cross-border fund settlement?A: We have established strategic partnerships with licensed international payment service providers (PSPs) in China. All fund transfers are conducted through compliant channels recognized by the State Administration of Foreign Exchange. We provide visual settlement reports that comply with IFRS/GAAP standards, ensuring that the source and destination of each fund are transparent and auditable, fully compliant with international anti money laundering (AML) and Chinese foreign exchange management regulations, and offering transfer pricing (TP) consulting to completely eliminate clients' concerns about fund compliance.Time:2025-11-07Tel:+86 13911723375 -
What is the legal significance of the ownership of the Q11 business license and the exclusive procurement model?A: The business license is legally registered and held by us within the territory of China. As the exclusive purchaser of international brands, we sell and settle in China as a legal entity. The legal significance of this model lies in: 1 Compliance: Thoroughly solved the problem of international brands having no subject in China and being unable to avoid legal risks. 2. Efficiency: greatly reduces the time required for international brand independent company registration. 3. Controllable: The brand still owns the intellectual property and brand control of the product. We are only responsible for the operation and compliant sales in China, and safeguard the core interests of the brand through a rigorous "Absolute Protection Agreement for Intellectual Property".Time:2025-11-07Tel:+86 13911723375 -
What are the core differences between our "full link closed-loop" service and traditional service providers?A: Traditional service providers usually only provide "single point services" (such as logistics and single platform operation), which cannot solve the systemic compliance issues of international brands entering China. Our core difference lies in:Systemic and exclusive barriers: The only service provider in the market that provides a closed loop of "Chinese legal entities+international financial compliance+AI driven operations". What we offer is not a service, but a "Chinese market entry ticket" that has been verified through both legal and financial means.The highest standard of financial compliance: We not only ensure transparency in fund flows, but also provide transfer pricing (TP) consulting services, which are the tax compliance issues that multinational companies are most concerned about. Our fund settlement process strictly follows international anti money laundering (AML) regulations to ensure absolute security and compliance of fund flows.Strategic goal: We are not just helping you open a store, but also assisting international brands in achieving long-term and sustainable brand value and profit growth in the Chinese market. Our goal is to become your strategic compliance partner in the Chinese market, not just an executor.Time:2025-11-07Tel:+86 13911723375 -
Who owns the business license?Q11: Who owns the business license?A: The business license is legally registered and held by us within the territory of China. We act as an exclusive purchaser to represent our clients' products in the Chinese market and complete sales and settlement through compliant channels. This not only complies with Chinese legal requirements, but also ensures that customers' brands can quickly and compliantly land.Time:2025-10-28Tel:+86 13911723375 -
Is fund settlement compliant?Q10: Is fund settlement compliant?A: Yes, we complete the foreign exchange settlement through cooperation with licensed PSP, and the entire process is compliant and traceable.Time:2025-10-28Tel:+86 13911723375 -
The service period is only 3 months. What should I do when it expires?Q9: The service period is only 3 months. What should I do when it expires?A: After the expiration, you can choose to renew on a monthly or quarterly basis, and the fees will be calculated separately based on the service combination and live broadcast frequency.Time:2025-10-28Tel:+86 13911723375 -
If only USD 5000 basic version is selected, does it include live streaming?Q8: If only USD 5000 basic version is selected, does it include live streaming?A: Not included, live streaming services require additional subscription and a minimum order of 10 sessions.Time:2025-10-28Tel:+86 13911723375 -
What is the difference between you and regular service providers?Q7: What is the difference between you and regular service providers?A: Ordinary service providers only provide logistics or agency operations. We offer a one-stop link of "business license+platform entry+e-commerce operation+fund settlement".Ordinary service providers do not have a channel for fund settlement. We cooperate with official PSP to ensure compliance and secure return of funds.We not only help you open a store, but also help you truly establish a business in China.Time:2025-10-28Tel:+86 13911723375 -
What if my product requires special qualifications (food/cosmetics)?Q6: What if my product requires special qualifications (food/cosmetics)?A: We have a compliance consulting team that can assist you in applying for relevant industry qualifications (such as import food registration, cosmetics registration), and provide operational support during the application period to ensure that your brand is continuously registered.Time:2025-10-28Tel:+86 13911723375